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Customer Service Representatives salary in North Carolina

Median: $40,240 / year · $19.35 / hr · 2025

10% below the U.S. average

Mean
$43,450
$20.89 / hr
Median hourly
$19.35 / hr
10th–90th percentile
$30,200 – $59,820
U.S. median
$44,770
Wage distribution (annual)
  • 10th percentile$30,200
  • Median$40,240
  • Mean$43,450
  • 90th percentile$59,820

U.S. median $44,770

Take-home estimate

$33,080

On a $40,240 OEWS median, single filer (2024). Not tax advice.

  • Federal income tax$2,845 (7.1%)
  • State income tax$1,237 (3.1%)
  • Social Security$2,495 (6.2%)
  • Medicare$583 (1.5%)
  • Net take-home$33,080 (82.2%)
  • Share of $40,240 gross (single filer). Not tax advice.

Open take-home calculator →

Related occupations in North Carolina

Bookkeeping, Accounting, and Auditing Clerks $47,930 +$7,690 vs this job Receptionists and Information Clerks $35,440 −$4,800 vs this job

ZIP codes in North Carolina

27587Wake Forest town28269Charlotte city27610Raleigh city28027Concord city28277Charlotte city28078Huntersville town27519Cary town28215Charlotte city27406Greensboro city28173Waxhaw town27703Durham city27616Raleigh city

All North Carolina ZIP codes →

Highest-paying states for Customer Service Representatives

North Carolina ranks #41 of 51 states and DC with a published OEWS median ($40,240).

Customer Service Representatives median salary by state
RankStateMedian
#1 Highest Washington$50,330
#2California$49,560
#3Massachusetts$49,120
#4Minnesota$48,800
#5District of Columbia$48,250
#6Delaware$48,190
#7Connecticut$48,090
#8New York$48,000
#9New Jersey$47,740
#10Rhode Island$47,550
#11Colorado$47,540
#12Vermont$47,500
#13Oregon$47,450
#14New Hampshire$47,300
#15Maine$47,160
#16Wisconsin$46,970
#17Illinois$46,130
#18Iowa$46,090
#19Arizona$45,690
#20Hawaii$45,650
#21Ohio$45,610
#22Montana$45,290
#23Alaska$45,150
#24North Dakota$44,670
#25Pennsylvania$44,630
#26Missouri$44,190
#27Michigan$43,950
#28Nebraska$43,940
#29Idaho$43,200
#30Indiana$43,140
#31Utah$43,140
#32Maryland$42,830
#33Tennessee$42,830
#34Virginia$42,730
#35Wyoming$42,340
#36South Dakota$40,650
#37Nevada$40,560
#38Florida$40,440
#39Texas$40,420
#40Kansas$40,320
#41North Carolina$40,240
#42Georgia$39,630
#43New Mexico$39,030
#44South Carolina$38,860
#45Kentucky$38,700
#46Oklahoma$38,650
#47West Virginia$38,430
#48Alabama$38,400
#49Arkansas$37,840
#50Louisiana$37,330
#51 Lowest Mississippi$36,380

Frequently asked questions

What is the median customer service representatives salary in North Carolina?
The OEWS median is $40,240 per year ($19.35 / hr) (2025), 10% below the U.S. average.
How much does a customer service representatives make per hour in North Carolina?
The OEWS hourly median is $19.35 / hr.
Is this take-home pay?
No. OEWS is pre-tax. A single-filer estimate on this median is about $33,080 after federal, state, and FICA. Use the take-home calculator to change the gross.
How does customer service representatives pay compare nationally?
The North Carolina median is 10% below the U.S. average versus the U.S. OEWS median of $44,770.
Which states pay customer service representativess the most?
Washington has the highest published OEWS median at $50,330. North Carolina ranks #41 of 51.
What is that salary worth after North Carolina living costs?
BEA all-items RPP is 94.3 (U.S. = 100), 6% below the U.S. average. $40,240 in North Carolina has about the same purchasing power as $42,659 at U.S. average prices.